imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

Staking & Services

Frequently Asked Questions

Practical answers covering wallet basics, key protection, networks, DApps, approvals, Ethereum and validators.

Security principle

Never send a seed phrase, private key or verification code to anyone, and review every signature or approval separately.

A wallet manages the key material used to control on-chain accounts and reads balances and transaction history from the relevant networks. The asset record itself is maintained by the blockchain.

A seed phrase can derive accounts and private keys. A private key can directly control its corresponding account. Both are highly sensitive and should be kept offline.

No. Requests for a seed phrase, private key, or verification code in the name of support, upgrades, or rewards should be treated as high risk.

Many EVM-compatible networks use the same address format, but balances and transactions belong to the selected chain. A matching address does not mean the network is the same.

Gas measures computational and network resource use for on-chain actions. Fees can vary with operation complexity and network conditions.

A transaction hash is an identifier used to inspect an on-chain record in a block explorer, including status, block, sender, recipient and fees.

Verify the network and inspect the transaction hash before taking further action. Avoid sending again without understanding the state of the first transaction.

A basic connection usually establishes a session, while later signatures, transactions, or token approvals can grant different permissions. Review each request separately.

A message signature can support login or proof of account control. Do not sign a message you cannot explain or that comes from an unknown source.

A token approval lets a specified contract act within an allowance for a particular token. Check the spender, token, amount and necessity.

An unlimited allowance does not automatically mean immediate loss, but it expands future scope and therefore deserves stronger review.

Layer 2 systems process activity outside the main chain and connect results or proofs back to it. Cross-layer transfers can involve bridges and waiting periods.

They are compatible with the Ethereum Virtual Machine execution model, so addresses and calls can look similar even though each network has separate state and gas assets.

No. Rewards can change with protocol rules, validator performance and network conditions. Asset prices can also move, and exits may involve waiting.

Depending on protocol rules, validators can lose rewards or face penalties for downtime, faulty behavior or violations of consensus requirements.

Public networks can increase environmental exposure. Sensitive actions are better performed on trusted networks, and key material should not be handled on public computers.

Do not visit attached links or sign unknown requests simply because an asset appears in a list. Check the contract source and whether interaction is necessary.

Once an on-chain transaction is confirmed, a wallet generally cannot reverse it unilaterally. Recovery depends on destination control, asset standards and network circumstances.

Compare the domain, contract address, method, parameters, value, allowance and intended outcome. Stop if the request cannot be explained.

Approvals can remain active after a session ends. Reviewing and revoking permissions you no longer need can reduce future exposure.